Fare rules Global

Applies to tickets issued from March 1, 2024 and re-issued from March 8, 2024

Bamboo Economy 
Bamboo Business 

 

Economy Saver Max

Hot Deal

Economy Smart 

Economy Flex 

Cabin baggage

7 kg

7kg

7 kg

7 kg

Checked baggage
(Adults/ Children)

Chargeable

20kg

Chargeable

20kg
Checked baggage
(Infants)
Chargeable Chargeable Chargeable Chargeable

Meal

Served according to service standards of each route

Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time) 

30 USD + difference 
(if any)

30 USD + difference 
(if any)

25 USD + difference 
(if any)

Free + difference 
(if any)

Rebook/ Reroute
(Within 03h prior to each ticketed flight and after each ticketed flight)

Unpermitted

Unpermitted

30 USD + difference 
(if any)

Free  + difference 
(if any)

Change/Modify name

Unpermitted

Unpermitted

Unpermitted

Unpermitted

Reverse first and last name 108,000 VND 108,000 VND 108,000 VND 108,000 VND

Refund
(At least 03h before original scheduled ticketed flight time) 

Unpermitted

Unpermitted

25 USD (*)

15 USD (*)

Refund
(Within 03h prior to each ticketed flight and after each ticketed flight)

Unpermitted

Unpermitted

30 USD (*)

15 USD (*)

Child
(from 2 years to under 12 years of age)

75% of adult base fare

Infant
(under 2 years of age at the time of travel)

100 USD/ pax/ segment

Goshow

Unpermitted

Unpermitted

Unpermitted

Free

Cabin Upgrade

Chargeable

Chargeable

Chargeable

Chargeable

Seat selection

Chargeable

Chargeable

Chargeable

Free

Business lounge

Chargeable

Chargeable

Chargeable

Chargeable

Priority check-in

Chargeable

Chargeable

Chargeable

Chargeable

Late fee 700.000 VND+ difference 
(if any)
700.000 VND + difference 
(if any)
Unpermitted Unpermitted

Bamboo Club point factor

0.25

0.25

0.5

1.00

 

Business Smart

Business Flex

Cabin baggage

2 x 7 kg

2 x 7 kg

Checked baggage
( Adults/ Children)

40 kg

Checked baggage
( Infants)
Chargeable

Meal

Served according to service standards of each route

Rebook/ Reroute (At least 03h
before original scheduled ticketed flight time)

15 USD + difference 
(if any)

Free + difference 
(if any)

Rebook/ Reroute (Within 03h prior to
each ticketed flight and after each ticketed flight)

25 USD + difference 
(if any)

Free + difference 
(if any)

Change/Modify name

Unpermitted

Reverse first and last name 108,000 VND

Refund (At least 03h before
original scheduled ticketed flight time)

25 USD

15 USD

Refund (Within 03h prior to
each ticketed flight and after each ticketed flight)

25 USD

15 USD

Child
(from 2 years to under 12 years of age)

75% of adult base fare

Infant
(under 2 years of age at the time of travel)

10 USD/ pax/ segment

Goshow

Unpermitted

Free

Seat selection

Free

Free

Business lounge

Free

Free

Priority check-in

Free

Free

Late fee Unpermitted Unpermitted

Bamboo Club point factor

1.75

2.00

 

 

Note:

  • All fees mentioned above include VAT (excluding the ticket price for infants).
  • Refund and Rebook/reroute fees are applied per ticket (fee per person per change).

(*) For Economy Smart and Economy Flex fare classes, ticket refunds are permitted in two options:

  • Refund in cash at 100% of the ticket price (with refund fee).
  • Refund via a designated voucher valued at 105% of the refunded amount (with refund fee).

 

Reference fare rules: