Noi Bai International Airport includes Domestic Terminal (T1) and International Terminal (T2).

– Airport taxi or public bus services

– Passengers move between stations by bus.

Bus working hours: 6.00 am to 1.00 am the next morning (local time) with a frequency of 10-15 minutes/trip.

– Other means of transport (trams, public buses) are still available.

– At each station, there is a waiting room where a bus along with a operator staff and a system of signs are visible to assist passengers to move easily.

– Domestic flights: Hall A – Domestic Terminal T1:

Check-in Counters A15 – A24.

– International flights: Hall B, Counters D1 – D4.

– Free Wifi: “Noi Bai Airport Free Wi-Fi”

– Free water stands: placed in quarantine areas

– Luggage trolley:

+ Public lobby of 2nd floor of Domestic Terminal and 3rd floor of International terminal.

+ Quarantine area on 1st floor – Domestic Terminal and 1st floor – International Terminal.

– Charging electronic devices:

+ Domestic terminal (T1):

1st floor public area: 1 location in Lobby A, 1 location in Lobby E.

Quarantine area on 2nd floor – halls A, B, E each has 1 position.

+ International terminal (T2):

The lobby area on the 3rd floor: there are 02 positions on either side of the Information Counter.

Quarantine area on the 3rd floor: there are 09 positions located near Exit 21, 22, 23, 28, 31, 32, 33, 34, 35

– Services for kids:

+ 1 baby care room in the lounge of international departure lounge on 3rd floor, West wing, International Terminal T2

+ Play area at the international quarantine area, near the Exit No. 33

– Health services:

+ Location of emergency rooms at passenger terminals:

At Arrival Hall – 1st floor – West wing – International Terminal (T2);

At the isolation lounge – 3rd floor – East wing – International terminal T2;

At the arrival hall – 1st floor – Hall A – Domestic terminal (T1).

+ Contact:

Emergency medical team – phone: 04.3587,6600 ext 6300

– First Lounge by Bamboo Airways on the 3rd floor, Domestic Terminal (T1)

– Song Hong Premium Lounge on the 3rd floor, quarantine area of International Terminal T2, near Exit 4 and 9.

– VIP pick-up service upon request

– Bamboo cafe & Fastfood store on the 2nd floor, Hall E, Public lobby

– Burger King, Star Cafe, Chill, Bigbowl: 1st and 3rd floor, Public lobby, International Terminal T2.

– Burger King, Star Cafe, Popeyes, Two Tigers stand: 3rd floor, international quarantine area, International Terminal T2.

– NIA – DFS DUTY FREE stalls at the center of the airport

– Department store and gift store

1st floor public area:

– 02 foreign exchange counters: Vietinbank and Asia Bank.

– 09 ATMs: Citibank, ANZ, HSBC, Vietinbank, Techcombank, Asia, VIB, Sacombank, Agribank

– 01 Kiosk bank: Vietinbank

At the International Passenger Terminal (T2):

Public area on the first floor of the West wing:

– 02 foreign currency exchange counters: BIDV Bank and Maritime Bank.

– 03 ATMs: BIDV Bank, Maritime Bank, VP Bank.

Public area on the first floor of the East wing:

– 02 foreign exchange counters: Vietinbank and Techcombank.

– 03 ATMs: Vietinbank, Techcombank, Agribank.

– Luggage storage service: 2nd floor public area, East wing, International Terminal (T2)

– Pack the luggage:

+ Domestic station: 2nd floor public area, wings A, B, E

+ International terminal: 3rd floor public area

– Sleep box service: 2nd and 3rd floors, Domestic Terminal (T1)

– Domestic isolation arrival, 1st floor, Hall A: 2 counters

– Domestic isolation arrival, 31st floor, Hall B: 2 counters

– Domestic isolation arrival, 1st floor, Hall E: 2 counters

International Terminal (T2):

– International isolation arrival, 1st floor, East end: 2 counters

– International isolation arrival, 1st floor, West end: 2 counters