Domestic routes

Applicable to tickets issued/re-issued from December 1, 2024
Applicable to tickets issued from March 1, 2024 and re-issued from March 8, 2024 to November 30, 2024

Applicable to tickets issued/re-issued from December 1, 2024

Bamboo Economy

Bamboo Business

	Economy Saver Max	Hot Deal	Economy Smart	Economy Flex
Cabin baggage	7 kg	7kg	7 kg	7 kg
Checked baggage (Adults/ Children)	Chargeable	20kg	Chargeable	20kg
Checked baggage (Infants)	Chargeable	Chargeable	Chargeable	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute At least 03h before original scheduled ticketed flight time	600,000 VND + difference (if any)	600,000 VND + difference (if any)	450,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight	Unpermitted	Unpermitted	600,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods) (**)	Unpermitted	Unpermitted	1,100,000 VND + difference (if any)	500,000 VND + difference (if any)
Change/Modify name	Unpermitted	Unpermitted	Unpermitted	Unpermitted
Reverse first and last name	108,000 VND	108,000 VND	108,000 VND	108,000 VND
Refund At least 03h before original scheduled ticketed flight time	Unpermitted	Unpermitted	450,000 VND (*)	300,000 VND (*)
Refund Within 03h prior to each ticketed flight and after each ticketed flight	Unpermitted	Unpermitted	600,000 VND (*)	300,000 VND (*)
Refund Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods)(**)	Unpermitted	Unpermitted	1,100,000 VND (*)	800,000 VND (*)
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100,000 VND/ pax/ segment
Goshow	Unpermitted	Unpermitted	Unpermitted	Free
Cabin Upgrade	Chargeable	Chargeable	Chargeable	Chargeable
Seat selection	Chargeable	Chargeable	Chargeable	Chargeable
Business lounge	Chargeable	Chargeable	Chargeable	Chargeable
Priority check-in	Chargeable	Chargeable	Chargeable	Chargeable
Late fee	700.000 VND+ difference (if any)	700.000 VND + difference (if any)	Unpermitted	Unpermitted
Bamboo Club point factor	0.25	0.25	0.5	1.00

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage ( Adults/ Children)	40 kg
Checked baggage ( Infants)	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute At least 03h before original scheduled ticketed flight time	300,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight	450,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods) (**)	950,000 VND + difference (if any)	500,000 VND + difference (if any)
Change/Modify name	Unpermitted
Reverse first and last name	108,000 VND
Refund At least 03h before original scheduled ticketed flight time	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods)(**)	950,000 VND	800,000 VND
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100,000 VND/ pax/ segment
Goshow	Unpermitted	Free
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Late fee	Unpermitted	Unpermitted
Bamboo Club point factor	1.75	2.00

Applicable to tickets issued from March 1, 2024 and re-issued from March 8, 2024 to November 30, 2024

Bamboo Economy

Bamboo Business

	Economy Saver Max	Hot Deal	Economy Smart	Economy Flex
Cabin baggage	7 kg	7kg	7 kg	7 kg
Checked baggage (Adults/ Children)	Chargeable	20kg	Chargeable	20kg
Checked baggage (Infants)	Chargeable	Chargeable	Chargeable	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute At least 03h before original scheduled ticketed flight time	600,000 VND + difference (if any)	600,000 VND + difference (if any)	450,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight	Unpermitted	Unpermitted	600,000 VND + difference (if any)	Free + difference (if any)
Change/Modify name	Unpermitted	Unpermitted	Unpermitted	Unpermitted
Reverse first and last name	108,000 VND	108,000 VND	108,000 VND	108,000 VND
Refund At least 03h before original scheduled ticketed flight time	Unpermitted	Unpermitted	450,000 VND (*)	300,000 VND (*)
Refund Within 03h prior to each ticketed flight and after each ticketed flight	Unpermitted	Unpermitted	600,000 VND (*)	300,000 VND (*)
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100,000 VND/ pax/ segment
Goshow	Unpermitted	Unpermitted	Unpermitted	Free
Cabin Upgrade	Chargeable	Chargeable	Chargeable	Chargeable
Seat selection	Chargeable	Chargeable	Chargeable	Chargeable
Business lounge	Chargeable	Chargeable	Chargeable	Chargeable
Priority check-in	Chargeable	Chargeable	Chargeable	Chargeable
Late fee	700.000 VND+ difference (if any)	700.000 VND + difference (if any)	Unpermitted	Unpermitted
Bamboo Club point factor	0.25	0.25	0.5	1.00

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage ( Adults/ Children)	40 kg
Checked baggage ( Infants)	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute At least 03h before original scheduled ticketed flight time	300,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight	450,000 VND + difference (if any)	Free + difference (if any)
Change/Modify name	Unpermitted
Reverse first and last name	108,000 VND
Refund At least 03h before original scheduled ticketed flight time	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight	450,000 VND	300,000 VND
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100,000 VND/ pax/ segment
Goshow	Unpermitted	Free
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Late fee	Unpermitted	Unpermitted
Bamboo Club point factor	1.75	2.00

Note:

All fees mentioned above include VAT (excluding the ticket price for infants)
Refund and Rebook/reroute fees are applied per ticket (fee per person per change)

(*):

For Economy Smart and Economy Flex fare classes, ticket refunds are permitted in the following options:
Refund in cash at 100% of the ticket price (with refund fee)

(**) Peak holiday periods:

Peak period from January 29, 2025 to February 16, 2025:

Hanoi ↔ Da Nang/ Quy Nhon/ Nha Trang/ Da Lat/ Phu Quoc
Hanoi/ Vinh/ Thanh Hoa/ Hai Phong/ Da Nang/ Quy Nhon/ Nha Trang/ Phu Quoc/ Da Lat → Ho Chi Minh City

Peak period from January 21, 2025 to February 02, 2025

Ho Chi Minh City → Hanoi/ Thanh Hoa/ Vinh/ Hai Phong/ Da Nang/ Quy Nhon/ Nha Trang/ Phu Quoc/ Da Lat

Domestic routes

Reference fare rules:

MORE THAN JUST A FLIGHT

Domestic Routes

Domestic routes

Reference fare rules:

MORE THAN JUST A FLIGHT