A satisfied flying experience with Bamboo Airways begins right from the ground, with our dedicated staff serving passengers. Bamboo Airways offers passengers a variety of options for checking in for their flights including check-in at counters, online check-in through the official website, and self-service check-in kiosks.

Bamboo Airways operates a diverse and modern fleet, including wide-body, narrow-body, and regional jet aircraft. With advanced designs and features, intelligent seat arrangements, high levels of privacy, comfortable legroom, and quality interior materials that providing passengers with the most comfortable and pleasant flying experience:

• Highly competitive seat standards compared to equivalent aircraft on the commercial aviation market
• Spacious seat pitch to ensure passengers have a comfortable seating space
• Recline angle of seats: From 5'' to 7'', allowing passengers to rest comfortably

Bamboo Airways also offers additional paid meals and beverage services on domestic flights for passengers. The diverse menu includes beverages such as bubble milk tea, salt coffee, and more, allowing passengers to comfortably choose according to their preferences and tastes.

Bamboo Airways serves special meals on international flights in accordance with the International Air Transport Association (IATA) standards, catering to the diverse preferences and requirements of passengers based on religious, health, and personal preferences, ensuring an optimal and personalized culinary experience for all passengers.

With the desire to provide passengers with moments of relaxation during long flights, Bamboo Airways has consistently enhanced and regularly updated new features for the in-flight entertainment service - Bamboo Sky. Bamboo Sky is presented in both Vietnamese and English languages, with an impressive, visually appealing, and user-friendly interface.

• Boeing 787-9 Dreamliner wide-body aircraft: Entertainment functions are updated on individual screens at each passenger's seat. High-quality headphones are also provided to each passenger
• Airbus narrow-body aircraft on short international routes: The airline has upgraded the complimentary entertainment service, allowing passengers to access it via their personal devices such as laptops, tablets, and smartphones through the onboard wireless internet connection

After taking off and reaching a stable altitude, Business Class passengers can fully enjoy the entertainment system, which includes:

• Screens: Ranging from 9'' to 11''
• Movies: The latest blockbuster films from various countries such as the United States, Japan, South Korea and Vietnam, along with family-friendly selections
• Music: A music library featuring international and Vietnamese hit songs, as well as music for children
• Captivating television programs covering a wide range of topics: culinary, culture, travel, documentaries, nature, science, and technology
• Curated audiobooks and captivating podcasts
• Content Updates every 3 months

Drawing inspiration from life and people from all corners of the country, as well as around the world, LOOK Magazine is a diverse world of content. It covers intriguing destinations, captivating regional cuisines, the latest trends and cultural-artistic movements, inspiring personalities, and various services and activities offered by Bamboo Airways from a multifaceted perspective.

With contributors from experienced and reputable writers in various fields, LOOK Magazine has garnered much appreciation from passengers. It serves as an exceptional information source, enhancing the high-quality service experience on every Bamboo Airways flight.

Passengers are provided with ample power sources to use their personal electronic devices:

• 110V, 50Hz power outlets
• USB charging ports

The lightweight blankets provided to Economy Class passengers are made from soft, non-irritating fleece material. The fabric is non-shedding and does not cling to the body, ensuring comfort and safety during use.